Last Updated: January 5, 2026

Jars of Clay Co. LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Site”).

By accessing or using the Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Information We Collect

(A) Personal Information You Provide

We collect personal information that you voluntarily provide when you place an order, create an account, subscribe to emails, or contact us. This information may include your name, email address, mailing and billing address, account login credentials, and payment-related information, which is processed securely through Squarespace and its payment processors. Please note that we do not store full credit card numbers or other sensitive payment data.

(B) Automatically Collected Information

When you visit the Site, certain information is collected automatically, including your IP address, browser type and device information, operating system, pages viewed and actions taken on the Site, referring URLs, and approximate location data. This information is collected through cookies, pixels, server logs, and similar technologies.

Subscribe and Save

If you enroll in a subscription or “Subscribe and Save” option, we collect and use certain personal information to manage your recurring orders. This information may include your name, email address, shipping address, billing address, account details, and payment-related information. Payment information is processed securely through Squarespace and its authorized payment processors, and we do not store full credit card numbers or sensitive payment data. We use this information to process recurring payments, fulfill subscription orders, communicate with you regarding your subscription, manage changes or cancellations, and comply with applicable legal, accounting, and regulatory obligations.

Cookies & Tracking Technologies

Our Site is hosted on Squarespace, which uses cookies and similar technologies to provide core functionality and performance insights.

Cookies used on this Site may include essential cookies that are required for core functionality, including checkout, security, and account access. Performance and analytics cookies help us understand how visitors interact with the Site, including through tools such as Google Analytics. Functional cookies remember user preferences and settings, while marketing cookies are used to measure the effectiveness of marketing efforts and to deliver relevant content.

You may manage or disable cookies through your browser settings. However, disabling cookies may limit functionality, including the ability to complete purchases or access certain features.

We do not guarantee Site performance if cookies are restricted or disabled.

How We Use Your Information

We use the information we collect to process transactions and fulfill orders, to create and manage your account, and to communicate with you regarding your orders, updates, and promotions. We may also use your information to send newsletters and marketing communications, improve our products, services, and website, analyze usage trends and performance, prevent fraud or unauthorized activity, and to comply with applicable legal and regulatory obligations.

Email & Marketing Communications

By providing your email address, you consent to receive transactional and promotional emails from us. You may unsubscribe at any time using the link provided in our emails.

We are not responsible for failed or undelivered emails due to spam filters, server issues, or incorrect information provided by users.

Payments & Transactions

All transactions are processed through Squarespace and its third-party payment providers. These providers handle payment information in accordance with their own privacy and security policies.

We are not responsible for the data handling practices of third-party payment processors.

Third-Party Services

We may share limited information with trusted third parties strictly for business operations, including:

Squarespace (hosting, commerce, email services)
Google Analytics (website analytics)

We do not sell your personal information.

User-Generated Content

IIf you submit reviews, comments, or other content to the Site, you do so voluntarily and at your own risk. Jars of Clay Co. LLC is not responsible for how others use, interpret, or rely on such content, and we reserve the right to remove any content at our discretion.

External Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites. Accessing third-party links is at your own risk.

Data Security & Limitation of Liability

We use reasonable safeguards to protect your personal information, but no system is completely secure, and we cannot guarantee absolute protection. Jars of Clay Co. LLC is not liable for unauthorized access, data breaches, or security incidents beyond our reasonable control, including those involving third-party service providers.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). You may request access to the personal information we collect about you, request deletion of your personal information subject to applicable legal exceptions, and opt out of the sale or sharing of personal information (please note that we do not sell personal information). You are also entitled to be free from discrimination for exercising these rights. Requests may be submitted by contacting us at contact@jarsofclayco.com

Children’s Privacy

This Site is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting. Continued use of the Site constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, contact us at:
contact@jarsofclayco.com