Jars of Clay Co. does not accept returns or exchanges. All sales are final.

That said, your experience matters to us, and we want you to feel confident and cared for when shopping with us. If your order arrives damaged, incorrect, or there is a quality concern, please contact us within 7 days of delivery, and we will review your request and work with you to make it right.

We are happy to review concerns related to:

• Damaged Items

• Missing Items

• Incorrect products received

• Quality Concerns

All claims are reviewed on a case-by-case basis. Any resolution will be determined at our discretion.

Each order is prepared with care, and our goal is to ensure a positive experience from our hands to yours.

If you have any questions or concerns regarding your order, please feel free to contact us. We are always happy to help!