Last Updated: January 5, 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Jars of Clay Co. LLC (“Company,” “we,” “us,” or “our”), including any purchases made through the website (the “Site”). By accessing or using the Site, including placing orders or interacting with content, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must not use the Site.

Use of the Site is at your own risk. Jars of Clay Co. LLC does not guarantee uninterrupted access, error-free performance, or the accuracy of product information. The Site may contain links to third-party websites or user-generated content, which are provided for convenience only. We are not responsible for the accuracy, legality, or safety of content on linked sites or content posted by other users. We do not guarantee delivery of emails, newsletters, or marketing messages due to factors beyond our control, including spam filters or incorrect contact information. Except as required by law, Jars of Clay Co. LLC is not responsible for any damages, losses, or claims arising from your use of the Site, including indirect, incidental, or consequential damages. These Terms are governed by the laws of the State of Idaho, without regard to conflict-of-law principles, and any disputes arising from or relating to these Terms or your use of the Site must be brought exclusively in the state or federal courts located in Idaho.

By using the Site, you acknowledge that you have read, understood, and agree to comply with these Terms and our Privacy Policy.

Use of the Site

You agree to use the Site for lawful purposes only and in accordance with these Terms. You may not:

(a) Use the Site in violation of any applicable law or regulation

(b) Attempt to gain unauthorized access to the Site or its systems

(c) Interfere with the security or operation of the Site

(d) Use the Site to transmit fraudulent, misleading, or harmful content

We reserve the right to suspend or terminate access to the Site for violations of these Terms.

Eligibility

The Site is intended for a general audience. By using the Site, you represent that you are at least the age of majority in your jurisdiction or that you are using the Site with the involvement and consent of a parent or legal guardian.

We do not knowingly collect personal information from children under the age of 13.

Products & Orders

Product Information

We make reasonable efforts to display product descriptions, pricing, and availability accurately. However, we do not warrant that product descriptions, images, pricing, or other content are complete, current, or error-free.

Orders

We reserve the right to:

(a) Refuse or cancel any order at our discretion

(b) Limit quantities purchased per person or order

(c) Correct errors or inaccuracies, including pricing errors

An order is not accepted until payment is successfully processed and confirmation is issued.

Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated. Payments are processed securely through Squarespace and its third-party payment processors. We do not store full payment card details.

You agree to provide accurate, current, and complete payment and billing information.

Subscribe and Save

If you select a subscription or “Subscribe and Save” option for an eligible product, you authorize Jars of Clay Co. LLC to charge your selected payment method on a recurring basis at the frequency, price, and terms disclosed at the time of purchase, plus any applicable taxes and shipping fees. Subscription orders will continue until canceled by you. You are responsible for maintaining accurate account and payment information, and we are not responsible for failed charges, delays, or interruptions caused by expired payment methods, insufficient funds, or third-party payment processor issues.

Prices, product availability, delivery schedules, and subscription terms may change from time to time. Any changes will apply to future orders in accordance with applicable law. We reserve the right to modify or discontinue subscription offerings at any time. You may manage or cancel your subscription through your account settings or by contacting us prior to the next billing cycle, and cancellations will apply to future shipments only.

Shipping & Delivery

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or circumstances beyond our reasonable control.

Risk of loss passes to you upon delivery of the order to the carrier.

Returns & Refunds

Returns and refunds are governed by any return or refund policy posted on the Site at the time of purchase. We reserve the right to deny returns that do not comply with the stated policy.

Account Creation

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We are not responsible for unauthorized access resulting from your failure to secure your account.

You authorize us to collect, use, and store your information in accordance with our Privacy Policy.

Email & Communications

By providing your email address, you consent to receive transactional and promotional communications from us. You may unsubscribe from marketing emails at any time using the link provided.

We do not guarantee email delivery due to factors beyond our control, including spam filters, service outages, or incorrect contact information.

User-Generated Content

If you submit reviews, comments, or other content:

(a) You grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content

(b) You represent that you own or have the right to submit the content

(c) We may remove content at our discretion

We are not responsible for user-generated content posted by others.

Intellectual Property

All content on the Site, including text, images, logos, graphics, designs, and trademarks, is owned by or licensed to Jars of Clay Co. LLC and protected by intellectual property laws. You may not reproduce, distribute, or exploit Site content without prior written permission.

Data Handling

Any personal information collected through your use of the Site is handled in accordance with our Privacy Policy. We retain and process information only as permitted by law and as reasonably necessary for legitimate business operations.

Third-Party Links

The Site may contain links to third-party websites. We do not control or endorse those websites and are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.

Disclaimers

The Site and all products and services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Site will be uninterrupted or error-free, that products will meet every expectation, or that defects will be corrected.

Limitation of Liability

To the fullest extent permitted by law, Jars of Clay Co. LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or products, including loss of profits, data, or goodwill.

Our total liability shall not exceed the amount paid by you for the product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Jars of Clay Co. LLC from any claims, damages, losses, liabilities, or expenses arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.

Force Majeure

We are not responsible for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, government actions, labor disputes, supply chain interruptions, or internet outages.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Idaho, without regard to conflict-of-law principles. Any disputes arising from or relating to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Idaho.

California residents may have additional rights regarding personal information as described in our Privacy Policy.

Survival

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, and governing law.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes are effective upon posting. Continued use of the Site constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms, contact us at:

contact@jarsofclayco.com